Standing Your Ground: Conflict, Safety & Respect

De-escalation & Staying Calm in Conflict.

Sections

  1. 1Staying Calm and Lowering TensionFree
  2. 2Body Language and Physical CalmFree
  3. 3Active Listening and Validation
  4. 4Common De-escalation Phrases and Scripts
  5. 5De-escalating With Someone Who Is Very Upset
  6. 6De-escalating in Group and Family Settings
  7. 7De-escalating Digital and Text Conflicts
  8. 8Recognizing When De-escalation Is Not Working
  9. 9Repair and Moving Forward After Conflict
  10. 10Everyday Self-Talk and Closing Reflections

Section 5 · 25 phrases

De-escalating With Someone Who Is Very Upsetගොඩක් කේන්තියෙන් ඉන්න කෙනෙක්ව පාලනය කරගැනීම

A taste of what's inside

  • I am going to speak more softly, not because I am weak, but to help settle this.
  • Take your time, I'm here.
  • I'm not going to tell you to calm down, I know that never helps.

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