Standing Your Ground: Conflict, Safety & Respect

De-escalation & Staying Calm in Conflict.

Sections

  1. 1Staying Calm and Lowering TensionFree
  2. 2Body Language and Physical CalmFree
  3. 3Active Listening and Validation
  4. 4Common De-escalation Phrases and Scripts
  5. 5De-escalating With Someone Who Is Very Upset
  6. 6De-escalating in Group and Family Settings
  7. 7De-escalating Digital and Text Conflicts
  8. 8Recognizing When De-escalation Is Not Working
  9. 9Repair and Moving Forward After Conflict
  10. 10Everyday Self-Talk and Closing Reflections

Section 8 · 25 phrases

Recognizing When De-escalation Is Not Workingතත්වය පාලනය කිරීම අසාර්ථක වන අවස්ථා හඳුනාගැනීම

A taste of what's inside

  • I've tried staying calm, and it's not making a difference.
  • This has gone beyond a normal disagreement.
  • It's not my job to manage someone else's anger.

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